Reception & Support Staff
Helen began working at BBR in September 2011 as a receptionist. She was already familiar with us as a contact lens wearer and now sees the running of the practice from the other side! Helen is a welcoming and friendly face when our patients arrive, and has great customer facing skills which she has gained from previous job roles. She is currently undertaking the Spectacle Maker's Clinical Assistant course.
Helen has two lively young sons who she enjoys many adventures with, including trips to Disneyworld. She also enjoys other holidays and relaxing at home.
Laura has worked at BBR since January 2011 and went straight into the Clinical Assistant course. She enjoys being able to give our patients the best advice to help make their experience with us enjoyable and informative. Laura has been wearing contact lenses since the age of 12 and this is an area of optics she is very interested in.
In her spare time Laura enjoys walks in the country with her dog Rupert. She enjoys spending time with her husband and daughter, Violet. Laura also enjoys photography and is a big fan of Disney.
Laura is the longest standing member of BBR's reception team, having worked here for more than 15 years. Laura's knowledge of our patients is unparalleled, and her efficient approach ensures all jobs get completed.
When not at work, Laura spends most of her time with her husband and two young daughters, but she also enjoys time with friends.
Hannah joined BBR Optometry in 2015. Hannah discovered a passion for photography as a child. She studied the subject at degree level and recently graduated with a BA Hons. As a sociable person, she specialises in portraiture, striving to create memories to achieve client satisfaction. Hannah continues to enjoy photography but was keen to pursue her interest in providing a service to help others by taking a position in patient care at BBR.
Out of work, Hannah enjoys walking, photography, camera, baking for friends and family and likes to take a trip to her family home to spend time in the countryside.
Trainee Optical Assistant
Charlotte joined BBR in April 2017 and has quickly became an integral part of the team. She is mainly based in the workshop, taking care of our incoming spectacle orders and ensuring they meet our high standards.
Outside of work, Charlotte enjoys spending time with friends and family, reading and going on holiday.