Privacy

BBR Optometry records various information about its patients, including your name and address, and clinical details such as the state of health of your eyes, your spectacle and/or contact lens prescription, and copies of any letters we have written about you or received from other professionals, such as your doctor.

We adhere to the guidelines of the College of Optometrists and the Data Protection Act and will not pass any of your personal information to a third party without your consent unless there is a clear public interest duty to do so.

If you are an NHS patient, we are obliged to provide your record to authorised persons within the NHS (who are in turn subject to a duty of confidentiality) if they request this. This is usually to confirm that we have provided the NHS services that we have been paid for, and to improve quality of care. It is also possible that the NHS may contact you to ask if you have received services (such as a sight test or spectacles) as part of this monitoring.

Within the practice we may use the information to analyse trends, or to audit our performance. This enables us to monitor and improve the quality of care that we offer you. Wherever possible (i.e. if we do not need to know who an individual patient is) we will only analyse trends from anonymised information.

If you have any queries about this please contact us and we will be happy to help.

Cookies

This website uses "Cookies" to ensure your experience of the site, and our ability to improve it is enhanced. Specifically, the following Cookies are in use:

  • For accessibility, the website uses cookies to record your preferences for text size and colour scheme. No personally identifiable information is recorded with this information.
  • Google Analytics (3rd party). We use this to see how many visitors we are getting, and how they found us. You can find out more about Google Analytics' Cookies here: http://www.google.com/policies/technologies/ads/
  • We also sometimes use video embedding. You can find out about YouTube's Cookie policy here: http://www.google.com/policies/privacy/.